Stone + Lain Reviews

This set is just stunning, truly beautiful. The one thing I wish for is a matching trio of 3” diameter snack bowls. I'd grab those in a heartbeat, so let me know if you ever offer them. Thanks a bunch!

I ended up ordering more place settings than I needed, but they’re letting me send them back without any cost. I also mistakenly provided my work address for delivery, and they were super helpful in updating it. On top of that, the dishes are amazing! I’m really into the black matte finish and the overall design; I can’t stop singing their praises.

I really love these plates, and the custom service got back to me super fast!

The matte black Celina stoneware collection is absolutely stunning. It's heavy, yet not overly so, and feels really sturdy while adding a nice touch to the dining table.

The customer service is top-notch. One of the bowls came with a chip (the rest were all in great shape). I reached out to customer support, and they got back to me within a day to let me know a replacement was on its way.

This was my first time shopping with Stone + Lane, but it definitely won't be the last!

They look great, but I've noticed some silver fork scratches even after running them through the dishwasher.

These things look awesome! I picked them up since my bowls always seem to break. It's only been a month, but they seem sturdy enough to last a while.

I got my dinnerware pretty quick. When I had a problem with one of the pieces, they were super fast to send a replacement.

The colors of the items I received were not what I originally ordered. Also, three of them were broken.

**Revised** After posting my review on Trustpilot, Stone + Lain promptly got in touch and sent me a new bowl. I appreciate their quick response and the fast delivery of the replacement item. The stoneware is gorgeous. Unfortunately, one of the bowls came damaged. I snapped some photos and reached out to the company for a new one, but I didn't hear back. I've filled out the replacement form a couple of times and sent three different emails seeking help, yet still no reply.

I ran into a snag with missing items and a damaged bowl, but they were super quick to respond and really helpful. I genuinely value that kind of service. The stoneware is lovely. Thanks a bunch, Angie!

I received a refund for my order, but they didn’t tell me why. Only a third of what I ordered showed up, and it was damaged.

Got here on time!!! The quality of the dishware is quite impressive. I’ll surely buy again.

It seems you didn’t pay attention to my previous email regarding the return of the initial dish set. The order clearly indicates a service for 8, which totals 32 dishes, but I only got 24. I even attached a screenshot showing the correct setting of 8 with 32 dishes. The first batch was completely flawed. You sent me another set of 24 (not the promised 32), and guess what? Those are all defective too. I refuse to shell out $200 or more for dishes that clearly aren’t being properly inspected before they’re shipped out. Honestly, it feels like you might have some high school kids assembling and packing these dishes, hoping no one would catch on. Every single dish has some kind of flaw. This is just not right. If I were to present these dishes to a jury, they’d definitely wonder how your business is still running.

Fantastic customer support and a high-quality item. Really happy with this buy.

Superb service and assistance. Quick shipping and just what the family was hoping for. Much appreciated!!